Box Office Intern - Frederick Keys

Key skills

• Software Engineering
• Problem Solving
• System Design

Job description

Attain Sports brings a community-focused, values-driven, and player-centric approach to connect diverse groups and create impact through the power of sports. The company was formed in 2021 and presents an affordable, family-friendly sports and entertainment portfolio that brings a commitment to community engagement, customer service, innovation, and the professional growth and development of its family of athletes and employees.

Attain Sports owns and manages four baseball teams: the Baltimore Orioles Double-A affiliate Chesapeake Baysox, the Baltimore Orioles High-A affiliate Frederick Keys, the MLB Draft League Aberdeen IronBirds, and the Atlantic League Professional Baseball Club Spire City Ghost Hounds. Additionally, Attain Sports is an owner of the United Soccer League (USL) Championship Club Loudoun United FC.

The Frederick Keys Box Office Intern is a part-time internship designed only for current university students who will be receiving college credit for participation in this internship. The Box Office Intern will be gaining real-world experience with responsibilities within the organization. They will receive the opportunity to learn and observe how a professional sports organization operates and gain valuable skills in communication, fan experience, and sports ticket sales.

QUALIFICATIONS

College sophomores, juniors, seniors, or graduate students working for academic credit in Sport Management, Business Management, or Sales.

Thorough knowledge of the Microsoft Suite (Word, Excel, and PowerPoint)

Ability to uphold company and Attain customer service standards

Individual must be energetic, enthusiastic, and a dedicated team player

Excellent interpersonal skills

Ability to work event nights, weekends, and holidays as required

Excellent written and verbal communication skills

Ability to pay attention to details

GENERAL RESPONSIBILITIES

Assist in preparation of seasonal and gameday ticketing needs

Gain knowledge and experience in servicing group and individual tickets

Gain experience in clear and friendly phone manners

Work Frederick Keys home games as directed by the Box Office Manager

Spend time shadowing and learning from Box Office Manager

Represent the organization, as needed, at outside events and appearances

Place group events, season ticket plans, and individual ticket purchases into Tickets.com

All other duties assigned by Box Office Manager, Senior Marketing and Game Day Manager, and General Manager of the Keys

GAME DAY RESPONSIBILITIES

Assist with the preparation of the Box Office for the 2027 season and game days.

Assist in working Box Office windows

Assist in tracking and documentation of redeemed vouchers and codes

Engage with fans and ensure top customer service at Box Office

Attain Sports is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Applicants have rights under Federal Employment Laws. For more Information visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA).

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Apply on the official Attainsports careers page

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