Resolution Specialist Team Leader
Getwingapp · Metro Manila · 2-5 years · Full Time
Key skills
- Software Engineering
- Problem Solving
- System Design
Job description
The Resolution Specialist Team Leader oversees the Resolution Team and is accountable for the effective handling of customer escalations, complex service issues, and high-risk cases. This role ensures consistent application of company policies, timely case resolution, and high-quality customer outcomes while leading, coaching, and developing Resolution Specialists.
Apply on the official Getwingapp careers page
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