Solutions Expert
Getwingapp · Metro Manila · 1-3 years · Full Time
Key skills
- Software Engineering
- Problem Solving
- System Design
Job description
About the Role
The Solutions Expert is the bridge between Sales and Service Delivery - the "Work Extractor" who captures value from deals right after a client deposits and before a Virtual Assistant (VA) is fully onboarded.
Your mission: prevent client drop-off, maintain post-sale momentum, and transform unclear goals into executable systems. You don't wait for instructions - you hunt for clarity. Through discovery, auditing, and collaboration, you turn chaos into a ready-to-deploy workflow in record time.
You ensure every client feels supported, every VA is informed, and every deal transitions seamlessly from excitement to execution - all within the crucial first two weeks.
🎯 Strategic Purpose
Act as a buffer between client deposit and VA onboarding.
Prevent churn by maintaining engagement during the onboarding gap.
Provide psychological reassurance through expert, high-touch interactions.
Build the bridge between Sales wins and operational execution, ensuring Day 1 readiness.
Apply on the official Getwingapp careers page
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