AV Field Service Technician (LED / Video Walls)

Key skills

• Software Engineering
• Problem Solving
• System Design

Job description

Position Title: AV Field Service Technician

Location: Mechanicsburg PA

Travel: Local Travel Required

Overview

We are seeking an AV Field Service Technician to support the installation, maintenance, and troubleshooting of professional audiovisual systems, with a focus on LED displays and video wall technologies. This role will work directly in the field supporting commercial and enterprise AV environments.

The ideal candidate will have hands-on AV experience and a strong technical foundation in LED display systems, video walls, and related AV hardware.

Responsibilities

Install, configure, and service AV systems including LED displays and video walls

Diagnose and troubleshoot AV hardware, signal flow, and display issues in the field

Perform preventative maintenance and system upgrades for installed systems

Work with project managers and installation teams to support system deployments

Ensure systems are functioning properly and meet client requirements

Document service work, troubleshooting steps, and system updates

Qualifications

2+ years of experience supporting professional AV systems

Hands-on experience with LED displays, video walls, or large-format digital displays

Understanding of AV signal flow, cabling, and system components

Ability to troubleshoot hardware and system integration issues

Strong communication skills and ability to work independently in the field

Preferred Qualifications

CTS certification or other AV industry certifications

Experience supporting commercial AV environments (corporate, broadcast, command centers, etc.)

Familiarity with AV control systems and networking fundamentals

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