Operations Specialist

Key skills

• Customer Success
• Lead Generation
• B2B Sales

Job description

What is Amplemarket all about?

Amplemarket's premise is that a lot of the playbooks used by B2B sales teams that worked 5 years ago don't cut it anymore.

In today's environment, sales teams need to have a tremendous amount of information about their prospects to decide when is the best moment and channel to reach out in the most relevant way. You can't do this with 5 different data/sales enablement point solutions that don't share the same data schema and barely communicate with each other. Amplemarket is the all-in-one compound solution that enables this.

Our AI-powered sales platform helps B2B companies generate more opportunities thanks to our advanced lead generation engine, hyper-personalized sequencing, omnichannel outreach, and AI-powered smart actions. We are backed by Y Combinator, and we are powering the sales teams at some of the fastest-growing companies in the world like Deel, Moveworks, H1 and Vanta.

As an Operations Specialist, you'll sit at the intersection of business operations and strategic finance. You'll build the models, dashboards and analyses that leadership uses to make decisions, and you won't stop at the recommendation: you'll own its execution, taking projects from a rough idea to something shipped and running.

This is a hands-on individual contributor role. You'll work closely with the founders, Finance, RevOps, Sales, Customer Success and Product. It suits someone who has a few years of operating experience, wants broad exposure across the company, and likes owning work end to end.

You will:

Business Operations

Structure project roadmaps, scope and milestones, and drive projects to completion

Clean, combine and model data from across the business so insights hold up at scale

Build and maintain leadership dashboards, and make sure the numbers are right

Build data models that surface opportunities and risks

Benchmark best practices and turn them into recommendations

Identify improvements, recommend a course of action, and own its execution through to results

Strategic Finance

Maintain and evolve the company's rolling forecast and growth model, including ARR, retention and headcount drivers

Support investor and board reporting: KPI definitions, monthly updates and the analysis behind them

Build pricing and packaging analyses, deal-desk and pricing calculators, and unit economics for new products

Run cost and spend reviews across vendors, tooling and payments, identify savings and cash allocation opportunities, and implement them

Cross-functional projects

Lead company-level initiatives that don't sit neatly in one team, from scoping to rollout

Manage multiple stakeholders, gather input and drive alignment on decisions and timelines

Act as a partner to RevOps, Sales, Customer Success, Product, People and Legal on operational and commercial projects

Document processes and build the playbooks and tools that let other teams run them without you

Who we're looking for:

3-5 years of experience in business operations, strategy and operations, strategic finance, consulting, investment banking or a similar analytical role

Hands-on experience in both operations and finance: you've owned operational projects and built financial models that were used to make real decisions

Advanced spreadsheet skills (Google Sheets or Excel)

Working SQL and experience with a BI tool (Looker, Metabase, Tableau or similar) to build dashboards yourself

Solid understanding of SaaS metrics: ARR, NRR, churn, CAC, payback, gross margin

Structured problem solving: you can break an ambiguous question into a plan, find the data, and land on a clear recommendation

Strong written and verbal communication in English; you can present findings to founders and to non-technical teams

You persuade people to your point of view through data and analysis

Comfortable managing several projects and stakeholders at once, with high ownership and attention to detail

Nice to have:

Experience at a high-growth B2B SaaS startup

Exposure to US and European operations

Comfort using AI tools to automate analysis, reporting and recurring workflows

A little more about Amplemarket:

We are a post-Series A start-up

We are backed by YCombinator

Fast growing startup with product market fit

Founders also created https://fermatslibrary.com

You can listen more about us here: https://bit.ly/2W7fVDR

We offer:

Nice work environment

Competitive Salary

Health Insurance

Stock Options

Annual Company Trip in a secret location

and more

Amplemarket is committed to creating an inclusive employee experience for all.

Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of innovators, we firmly believe that what truly matters is how your skills, knowledge and personality fit our company. So bring your best professional version of yourself, and apply - we'd like to hear from you!

Apply on the official Amplemarket careers page

Check your resume match score for this job free on Job Scanner