Delivery Operations

HCLTech · Chennai, Tamil Nadu (Hybrid) · 0-2 years · Full-time

Key skills

  • Communication
  • Data Entry
  • Database Management and Customer Support.

Job description

Handle customer inquiries and resolve issues through email and chat.

Manage order records, data entry and database updates.

Monitor transactions and ensure timely completion within SLA deadlines.

Maintain accurate records and ensure process quality.

Follow company policies, data security and confidentiality guidelines.

Coordinate with team members to complete operational tasks.

Participate in training programmes and improve job-related skills.

Track task statuses and provide timely updates.

Work with mentors and team leaders to improve performance.

Location: Chennai, Tamil Nadu

Apply on the official HCLTech careers page

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