BMS Systems Support Engineer

Join our Technical Support Service Engineer team as a BMS Systems Support Engineer, where you'll blend technical problem-solving with customer advocacy. This role is perfect for someone who loves diagnosing complex product challenges and delivering solutions that make a real difference. What will you do? The focus of this role is to help resolve product issues for Schneider Electric field engineers and partners. The role utilizes Schneider Electric equipment to simulate and test problems experienced in customer’s environment. These troubleshooting actions require the configuration of servers, workstations, controllers, and databases while also using remote desktop software to connect to live systems for troubleshooting purposes. Essential Duties & Responsibilities: Job functions include: Set up and configuration of Windows workstations/servers Installing and restoring Building Management Systems Work with debugging software and analyzing the resulting logs Using provided tools to decip