Inside Sales Engineer

Great People make Schneider Electric a great company. The Role: Inside Sales Engineer Track and work with Customer Orders within Business System and react as necessary Responsible for Order management, Order Entry and Expedites Provides customer inbound, outbound phone support and marketing initiatives through phone and email Follows team’s defined process and procedures and company policies Ensures that required information is logged into central information system pertaining to customer information and request Provides accurate solution/assistance to customers on a timely manner Ensures completeness of required parameters for order entry. Reply to customers asking for their order status and expedite Regularly updates self on product and process developments Escalate out of his boundary issues to team lead Provide and generate individual and team reports Reports to manager of the things possible areas for improvement Ensures that orders are entered accurately Clarify or verify order d