Service Delivery Manager

About the Role Schneider Electric is a global leader in energy management and automation, and we're looking for an experienced Service Delivery Manager to lead the delivery of industrial automation services across our operations. In this role, you'll be responsible for managing service contracts and project delivery while contributing to customer retention, service growth, and commercial performance. Working closely with service engineers, sales teams, operations, and customers, you'll ensure outstanding service outcomes while identifying opportunities to add value and grow the business. Key Responsibilities Lead the delivery of service contracts and projects, ensuring quality, safety, schedule, cost, and commercial objectives are achieved. Manage planning, risk, change control, cost management, and stakeholder communications across service engagements. Deliver maintenance and managed services contracts while achieving agreed SLAs and customer outcomes. Build strong customer relationsh