Senior Service Manager

Join us as a Manager II, Service Representative and lead a field service team dedicated to delivering exceptional customer experiences. You'll drive operational excellence, develop talent, and identify opportunities that fuel business growth. What will you do? Manage and coach a team of service professionals delivering installation, commissioning, and maintenance solutions Direct resource planning and tactical operations to ensure safety, quality, and reliability across all customer engagements Proactively identify customer needs and recommend value-added solutions that enhance satisfaction and drive revenue Tackle complex service challenges with creativity and sound judgment to improve efficiency and results What are the key skills we are looking for? Safety Standards — expert level; ensuring all field operations comply with rigorous safety protocols and regulations Technical Documentation — expert level; managing accurate service records and compliance documentation across all custom