Remote Support Engineer

Join our Digital Services Remote Operations team and help transform how electrical systems and building performance are monitored and optimized. We're seeking an Engineer II who thrives on solving complex technical challenges and turning data into insights that drive real customer impact. What will you do? Monitor connected assets remotely and interpret alarms to deliver troubleshooting and corrective solutions Perform predictive analytics to enhance asset reliability and prevent system failures Provide technical consulting through site analysis, benchmarking, and actionable recommendations Create data visualizations that communicate system health and performance to customers What are the key skills we are looking for? Communication — intermediate level; translating technical findings into clear recommendations for diverse audiences Customer orientation — intermediate level; proactively identifying needs and delivering solutions that exceed expectations Problem solving — intermediate l