Commercial Analytics and Insights Lead

We’re seeking an Analytics & Insights Lead to support complex customer and utility reporting needs while partnering with Product to design scalable, long-term solutions and shape the roadmap for our data and reporting productes. This role plays a critical part in translating bespoke reporting requests into repeatable insights and helping retire manual workflows over time. This is a highly visible, cross-functional role working across Analytics, Product, Customer Success, and external partners—including direct interaction with customers to clarify reporting needs, explain insights, and ensure alignment on data outputs. Key Responsibilities Fulfill complex, short-term reporting requests for utilities and enterprise customers Triangulate data across internal systems (e.g., platform + BI tools) Identify patterns in ad hoc requests and document recurring needs as inputs to product requirements Partner with Product to: o Define canonical metrics o Validate data models o Inform reporting road