Logistics Process Quality Engineer

The Logistics Process Quality Engineer is a high-impact role focused on protecting customers, strengthening distribution processes, and building a strong quality culture across the operation. This position combines hands-on quality expertise with the leadership and development of Quality Auditors. The successful candidate will investigate customer and operational issues, lead structured problem-solving, strengthen process controls, and drive measurable improvements across inbound, inventory, picking, packing, rework, value-added services, and outbound operations. What will you do? • Ensure product and process quality across inbound receiving, putaway, storage, picking, packing, rework, value-added services, and outbound shipping by controlling risks that could affect customers. • Lead and develop Quality Auditors across shifts by assigning risk-based audits and inspections, reviewing evidence, coaching performance, and ensuring timely follow-up. • Investigate customer complaints and in