IT Site Support Specialist (Onsite)

Join our IT Support organization as an IT Site Support Specialist and become the trusted technology partner for Schneider Electric employees. In this role, you will serve as the primary onsite IT representative, ensuring reliable IT services, seamless user experiences, and operational excellence across one or more Schneider Electric locations. If you are passionate about technology, customer service, and solving complex technical challenges, we would love to hear from you. What will you do? Provide Level 2 onsite support for laptops, desktops, mobile devices, printers, and workplace technologies Troubleshoot hardware, software, Microsoft 365, Teams, and connectivity issues Manage incidents and service requests within SLA targets while maintaining accurate documentation Support device installations, upgrades, office moves, and equipment lifecycle activities Maintain IT assets, inventory records, and coordinate procurement, warranty, and vendor activities Provide meeting room, AV, and ev