Junior OnSite IT Services Partner
Job Description
Contract Duration: 1 Year, with the posibility to be extended Working Hours: Fulltime, Monday to Friday The Junior Onsite IT Services Partner will be responsible for providing comprehensive support for Schneider Electric workplace and infrastructure equipment. This role involves hands-on technical tasks, coordination with external vendors, and ensuring high levels of end-user satisfaction. The technician will perform a variety of services including hardware break and fix, warranty management, asset tracking, IMACD (Install, Move, Add, Change, De-Install), eyes and hand support, and escort services. What will you do? Desk-side Support: Provide direct support to end-users for workplace equipment including desktops, laptops, tablets, smartphones, and other devices. Hardware Break & Fix: Assist in diagnosing and repairing hardware issues, manage replacement of defective units, and ensure data restoration. Warranty Management: Coordinate repairs with manufacturers and third-party maintenanc