Service Specialist I

Postiion: Service Specialist I Location: Dallas, TX This position is responsible for servicing complex system issues on time and to the customer's satisfaction. These specialists will be responsible for troubleshooting and repairing customer systems, performing scheduled maintenance, and performing warranty work. They are also esponsible for analyzing customer needs and making suggestions regarding expanded product offerings to existing customers. To perform this job successfully, an individual must be able to perform each primary job duty satisfactorily. What will you do? Assist with cost estimates for minor system modifications Troubleshoot and repair complex customer systems independently Develop and implement hardware selections and software applications for assigned customers Check-out and start-up control systems Start-up, programming, and check-out of VFDs as well as load and test system databases Coordinate activities of subcontractors, when necessary Complete documentation for