Recurring Services Ops Adoption Leader

As a key member of the IO/CEA Global Service Operations team, the Recurring Services Delivery & Operations Leader is the single point of accountability for the end-to-end delivery, execution, and adoption of recurring services offers with focus on EcoCare and Digital Services across assigned countries. The role drives operational readiness, execution discipline, and measurable performance outcomes to accelerate recurring growth, improve customer onboarding speed, and ensure sustainable adoption at scale. Organization & Reporting Organization: Global Services, Service Operation, IO/CEA Position reporting to Services Operations, IO/CEA Travelling Approximately 10%-20% within the zones of the responsibility. Key Responsibilities: Assess and monitor Recurring Services offers execution and adoption across countries, ensuring delivery against agreed targets (deployment milestones, onboarding, connectivity, backlog reduction). Lead EcoCare deployment and run mode execution, ensuring countries