Senior Analyst, Commercial Excellence
Job Description
About the Role We are looking for a highly analytical and digitally savvy Sales Operations Analyst professional to join our End Users & Solutions team. This role plays a critical part in driving commercial efficiency by ensuring strong data management, KPI tracking and reporting, CRM discipline, and high-quality reporting. You will support key processes such as forecast management, account planning, opportunity tracking, and business performance analysis. You will work closely with internal stakeholders (Key Account Managers, Business Units, Finance, Tendering and Business Intelligence), providing data-driven insights to support strategic decision-making. What will you do? Commercial Performance & KPI Tracking Track and consolidate key commercial KPIs (orders, sales, pipeline, forecast, targets) Prepare monthly performance reports and business reviews Identify performance gaps and support action plan development CRM Management & Data Quality Animate the maintenance of CRM platforms (Sa