Telco Cloud Field Engineer
Job Description
<p><strong>The role of a Telecommunications Field Engineer at Canonical</strong></p> <p>The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change.</p> <p>Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale.</p> <p>As part of the Canonical Field Engineering organization, you will lead customers through the design and delivery of OpenStack, Kubernetes, and software-defined networking solutions. Your passion for open-source technologies will enable customers to understand and operate advanced infrastructure substrates to meet the demands of 5G, sovereign AI, and beyond.</p> <p><strong>Location:</strong><span style="font-weight: 400;"> Remote-based, Americas and EMEA</span></p> <p> </p> <p><strong>What your day will look like</strong></p> <ul> <li style="font-weight: 400;">Translate Service Provider requirements into practical telco cloud platform architectures, enabling VNF/CNF, NFV, and MEC workloads at scale</li> <li style="font-weight: 400;">Provide technical pre-sales consulting to Service Provider teams</li> <li style="font-weight: 400;">Design and implement telco-grade open source multi-tenant private clouds and micro clouds</li> <li style="font-weight: 400;">Investigate, report and/or fix software defects uncovered during customer deployments</li> <li style="font-weight: 400;">Demonstrate advanced Infrastructure as code (IaC) techniques relevant to telco</li> <li style="font-weight: 400;">Architect and implement advanced, resilient Service Provider Cloud and Application solutions</li> <li style="font-weight: 400;">Design and deliver software defined infrastructure with OpenStack, Kubernetes, MAAS and Ceph</li> <li style="font-weight: 400;">Help customers adopt advanced Bare Metal, Public, Private and Hybrid Cloud solutions</li> <li style="font-weight: 400;">Support customer tenant onboarding, participate in architectural and business capability discussions, and enable successful adoption and production readiness of customer use cases</li> <li style="font-weight: 400;">Learn from customer engagements and drive meaningful product improvements</li> <li style="font-weight: 400;">Shape our roadmap to accelerate our growth in the telco market</li> </ul> <p> </p> <p><strong>What we are looking for in you</strong></p> <ul> <li>A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc</li> <li>Familiarity with telco architecture and industry standards</li> <li>Working knowledge of at least <strong>one of the following domains</strong>: Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS</li> <li>Working knowledge of Linux, Networking, OpenStack and Kubernetes</li> <li>Python software development experience for automation</li> <li>Ability to lead complex projects from start to finish</li> <li>A collaborative, customer-centric mindset with a strong focus on customer success</li> <li>Able to travel up to 25% of the time based on business requirements for events, customer meetings, project delivery</li> </ul>