Account Manager - Liguria

<div class="content-intro"><p><strong>Our Global Structure</strong></p> <p><br>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p></div><p>Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.</p> <p>We’re looking for an <strong>Account Manager</strong> to join our Genova team. In this role, you’ll act as a strategic consultant for our restaurant partners, using data-driven insights and industry knowledge to lead their growth and manage brand relationships across the Italian market.</p> <p>Get to know our <a class="ng-star-inserted" href="https://careers.deliveroo.co.uk/the-commercial-team/" target="_blank">Commercial</a> team — what drives us, how we work, and what you can expect.</p> <h3>What You’ll Be Doing</h3> <p>You’ll be joining the Italian Account Management team. We are a passionate, dynamic group of team players focused on offering premium consultancy to our top brands by collaborating across marketing, operations, and product departments.</p> <p>Here’s what your day-to-day might look like:</p> <ul> <li> <p><strong>Strategic Relationship Management:</strong> Oversee a portfolio of restaurant brands, building lasting partnerships and acting as a primary point of contact for the network in your region.</p> </li> <li> <p><strong>Performance Analysis:</strong> Monitor and analyse portfolio performance metrics, sharing data-led insights with partners to identify growth opportunities and improve satisfaction.</p> </li> <li> <p><strong>Commercial Negotiation:</strong> Negotiate contract terms and conditions to align with company goals, improving financial performance and our Consumer Value Proposition (CVP).</p> </li> <li> <p><strong>Strategic Planning:</strong> Develop and execute portfolio strategies to increase market share and loyalty, impacting both absolute performance and relative financial metrics.</p> </li> <li> <p><strong>P&L Oversight:</strong> Manage and control the perimeter P&L, identifying potential financial risks and unlocking new revenue opportunities.</p> </li> </ul> <h3>What You’ll Need to Thrive</h3> <p>Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:</p> <ul> <li> <p><strong>Commercial expertise:</strong> Significant experience in account management or sales, ideally within the Horeca, restaurant, or food market sectors.</p> </li> <li> <p><strong>Financial acumen:</strong> Strong understanding of P&L management and a proven ability to handle complex commercial negotiations.</p> </li> <li> <p><strong>Relationship building:</strong> Proven ability to create and maintain long-term strategic relationships with external stakeholders.</p> </li> <li> <p><strong>Strategic project management:</strong> Experience using CRM tools an