Franchisee Manager, Enterprise QSR

<div class="content-intro"><p><strong>Our Global Structure</strong></p> <p><br>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p></div><p>Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Commercial team sits at the centre of Deliveroo's marketplace, shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand, this is the team for you.</p> <div style="min-height: 1.2em; margin-top: 0; margin-bottom: 0;"> </div> <p><strong>The Role</strong></p> <div style="min-height: 1.2em; margin-top: 0; margin-bottom: 0;"> </div> <p>As Franchisee Manager, you will be Deliveroo's main commercial presence on the ground across your region, looking after some of our largest and most complex franchise networks, including the UK's biggest QSR brands. You will be responsible for growing franchisee advertising impact, raising operational standards, and building strong relationships with franchise operators that drive real growth.</p> <div style="min-height: 1.2em; margin-top: 0; margin-bottom: 0;"> </div> <p><strong>You will:</strong></p> <div style="min-height: 1.2em; margin-top: 0; margin-bottom: 0;"> </div> <ul> <li> <p><strong>Own your portfolio: </strong>You are responsible for a large, multi-brand franchisee portfolio across your region. These are your accounts. You run the relationships, you own the numbers, and you are the person operators call.</p> </li> <li> <p><strong>Onboard new sites: </strong>Get new franchisees and newly opened sites set up properly. As brands grow, every new operator needs to understand the platform, know the standards, and have a relationship with you before problems arrive.</p> </li> <li> <p><strong>Grow advertising impact: </strong>Help franchisees grow their business through Deliveroo advertising. Most operators are only scratching the surface of what ads can do, and your job is to change that through consultative conversations about driving growth.</p> </li> <li> <p><strong>Raise operational standards: </strong>Work with franchisees to close operations gaps that impact rider and customer experiences. You are the person who makes it happen on the ground.</p> </li> <li> <p><strong>Build the local promo plan:</strong> Work with each franchisee to shape the promotional activity that suits how they trade, and how they can maximise growth.</p> </li> <li> <p><strong>Work with the national team: </strong>What you do in the field should drive the national strategy. You will ensure the national strategy is executed with excellence across your franchisee portfolio.</p> </li> <li> <p><strong>Report and track:</strong> Keep your weekly tracking up to date, present your region's performance every month, and contribute to quarterly business reviews. You will be a key part of your partners success</p> </li> </ul> <div style="min-height: 1.2em; margin-top: 0; margin-bottom: 0;"> </div> <p><strong>The Candidate:</strong></p> <div style="min-height: 1.2em; ma