Global Procurement Change & Capability Lead

<div class="content-intro"><p><strong>Our Global Structure</strong></p> <p><br>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p></div><h2>Global Procurement Change & Capability Lead</h2> <p>Join us in our mission to grow and empower local economies, where impact, innovation, and growth drive everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission. We’re looking for a Global Procurement Change & Capability Lead to join our London team. This is a hybrid role. Shaping the Future of Procurement We are investing in a brand-new, future-oriented Global Procurement Centre of Excellence that is shaping the future of DoorDash Inc. Procurement. This role is a pivotal part of that new organisation. Please note: While this is a global group role driving change and capability strategy across the entire DoorDash Inc. portfolio, you will be locally employed on a Deliveroo contract based out of our London office. In this role, you’ll ensure procurement changes are adopted, embedded, and sustained across our global organisation, ensuring our major transformation initiatives land successfully in practice, not just on paper.</p> <h2>What You’ll Be Doing</h2> <p>You’ll be joining the Procurement Transformation team within our broader Finance function. We are responsible for driving the modernisation, digital transformation, and capability uplift of our global procurement function to support DoorDash's evolving scale and ambition. Here’s what your day-to-day looks like:</p> <ul> <li>Change Strategy & Planning: Develop and execute the overarching change management strategy, translating our transformation roadmap into structured adoption plans with clear readiness criteria.</li> <li>Stakeholder Engagement & Communications: Design a clear change narrative that aligns with broader business priorities, managing communication plans that drive understanding, buy-in, and engagement from senior leadership down.</li> <li>Training & Enablement: Define role-based training requirements and design pragmatic enablement approaches (including eLearning, workshops, and playbooks) that focus on embedding new ways of working.</li> <li>Capability Framework & Development: Design, build, and maintain a comprehensive procurement capability framework, defining clear development pathways for key roles in partnership with HR and L&D.</li> <li>Adoption Measurement: Define adoption KPIs, monitor post-implementation system and process usage, and introduce targeted interventions or sustainment mechanisms where regression occurs.</li> </ul> <h2>What You’ll Need to Thrive</h2> <ul> <li>Essential: Proven Change Leadership: Significant experience leading change and adoption programmes within procurement or enterprise transformation, with a record of delivering measurable, sustained behavioural change.</li> <li>End-to-End Strategy Design: Proven ability to design and execute complete adoption strategies, spanning stakeholder management, communications, training design, and reinforcement.</li> <li>Capability Building: Strong experience designing and scaling functional capability frameworks, development pathways, or learning programmes that visibly uplift team maturity.</li> <li>Cross-Functional Influencing: Exceptional stakeholder management skills across Procurement, Finance, Legal, and business teams, with the capability to influe