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Manager, Protective Services (EMEA)Manager

Deliveroo • London, United Kingdom - Deliveroo

Job Description

<div class="content-intro"><p><strong>Our Global Structure</strong></p> <p><br>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p></div><h2><strong>About the Team</strong></h2> <p>DoorDash is one of the world's most trusted on-demand logistics platforms. The Global Safety and Security team exists to keep it that way, protecting our people, property, operations, brand, and reputation across all our markets. We manage risk and create value through agility, technology, and a people-first approach. Our DoorDash, Deliveroo, and Wolt brands span more than 40 countries, with EMEA representing our highest concentration of offices and executive travel activity outside North America. Protective Services sits within this team, focused specifically on the safety of our executives, their families, and the operations that support them.</p> <h2><strong>About the Role</strong></h2> <p>We are hiring a Manager, Protective Services (International) to build and own executive protection and physical security support for EMEA, with primary responsibility for executive travel into complex international markets. This is a build mandate, reporting to the Director, Protective Services. You shape and independently lead the end-to-end strategy for a travel security landscape that is often ambiguous and fast-changing, owning the resulting outcomes for informed, supported executive travel across EMEA. The core of the role is fusing protective intelligence with travel logistics and operations, so every international trip is backed by the latest risk picture and supported from advance planning through on-the-ground execution.</p> <p>The role is organized around four areas of ownership: intelligence and logistics fusion for executive travel, protective posture and infrastructure development across EMEA, risk and vulnerability management for executive residences and travel programs, and the regional vendor and partner network that supports secure travel. You will own all four, working closely with the London Regional Operations Center intelligence team and the Director, Protective Services.</p> <p>You manage the coordination of EMEA travel security activities with direct responsibility for results, including program costs, vendor budget, and staffing as the team grows. This role carries people management responsibility for Protective Services staff supporting EMEA operations, and you have the authority to recommend policy changes and establish the procedures this program runs on.</p> <p>Success in this role means executives are informed and supported on every international trip, intelligence and logistics fused into one clear plan rather than handled as separate handoffs. That means journey management plans, vetted local security and medical support partners, and pre-travel briefings that give leadership the information to make an informed travel decision. This role is based in London, with travel of up to 50 percent. You will need to support extended hours, weekends, and after-hours operations during active deployments, and operate with sound judgment under pressure.</p> <h2><strong>You are excited about this opportunity because you will…</strong></h2> <p><strong>Fuse intelligence with logistics and operations.</strong> Take intelligence products from the London Regional Operations Center and Protective Intelligence to translate them directly into travel logistics and operational decisions, so executives are informed and supported at every stage of an international trip. Own the last-mile integration between the risk picture and the pl

Job Reference ID: CF-140635 • Posted on CloudFrame Job Scanner