Product Designer

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</em></p></div><h2> </h2> <h2><strong>About the role</strong></h2> <p> </p> <p>At Klaviyo, we're building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.</p> <p>We're looking for product designers to help shape that future. This role focuses on delivering polished, user-centered designs for a defined product area by improving usability, reducing friction, and helping customers move faster and make better decisions.</p> <p>Designers at Klaviyo actively use AI throughout their process, from exploring ideas and generating prototypes to refining and shipping high-quality experiences. You'll partner closely with product and engineering to understand problems, iterate on ideas, and deliver meaningful outcomes.</p> <p>This is a role where you'll grow your independence over time. We share work early, iterate often, and prioritize curiosity, collaboration, and craft.</p> <p> </p> <h2><strong>What you’ll do</strong></h2> <p> </p> <ul> <li>Design end-to-end product experiences across Klaviyo’s platform</li> <li>Translate complex workflows into clear, intuitive, well-documented solutions</li> <li>Design AI-assisted experiences that help users create, decide, and act more effectively</li> <li>Prototype and iterate using AI tools alongside traditional design workflows</li> <li>Apply Klaviyo's design systems consistently and contribute feedback to help evolve them</li> <li>Collaborate with PM and engineering from problem definition through launch, with a focus on clear and consistent communication</li> <li>Participate in and conduct customer research and usability testing to validate ideas and connect design decisions to real user needs</li> </ul> <p> </p> <h2><strong>What you’ll need</strong></h2> <p> </p> <ul> <li>Excellent design craft with strong fundamentals in visual hierarchy, interaction design, and usability. </li> <li>Ability to translate complexity into clear, polished solutions</li> <li>Experience working with design systems and applying patterns consistently across a product</li> <li>AI fluency. Actively uses tools like Claude, Cursor, v0, or similar to accelerate workflows and prototyping</li> <li>Prototyping mindset. Comfortable moving from concept to prototype to iteration, focused on learning and improving quickly</li> <li>Collaborative approach. Partners closely with product and engineering throughout the design process, shares work regularly, and communicates design rationale clearly</li> <li>Research-driven. Participates in and conducts usability testing a