<div class="content-intro">At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</div>Klaviyo's operational infrastructure, built and managed by our GTM Systems team, powers our GTM engine. We're looking for a Senior GTM Architect, a technical expert with end-to-end understanding of the systems behind marketing, sales, and customer experience, who can reimagine how that system works with an AI-first approach, and who is hands-on enough to build, ship, and de-risk the hardest parts. About the team Our GTM Systems team sits at the center of Klaviyo's GTM engine, powering the operational infrastructure that connects marketing, sales, partnerships, and customer success. We build and own the systems that enable our teams to move quickly, trust their data, and focus on what matters most: helping our customers grow. As we scale, we're rebuilding the marketing, sales, and CX stack around agentic AI as the operating model, not a bolt-on experiment. About the role As the Senior GTM Architect, you are the domain expert for how Klaviyo's marketing, sales, and customer experience systems work together and how they should work differently once AI agents, not just dashboards and workflows, are doing meaningful parts of the job. You own the architecture across our CRM (Salesforce), marketing automation, sales engagement, data enrichment, and CS/support platforms. You translate ambiguous GTM strategy into system architecture (data models, integration patterns, agentic workflows), drive the roadmap by looking around the corner with GTM leadership, and stay hands-on to build and ship meaningful parts of the solution yourself, not just diagram it from a distance. Because of the breadth of this remit, you'll regularly present architecture decisions and AI transformation strategy directly to senior GTM, RevOps, and executive leadership, and need to influence outcomes well above your reporting line. How you'll make an impact <ul> <li>Own end-to-end GTM systems architecture: Salesforce, marketing automation, sales engagement, data enrichment, and CS/support platforms, ensuring seamless integration and clean, bidirectional data flow across marketing, sales, and customer success.</li> <li>Ship AI agents into production, not pilots: build and deploy agentic workflows replacing manual GTM work with intelligent, auditable automation.</li> <li>Redesign core GTM processes around AI: lead-to-revenue, opportunity management, renewals/expansion, and support handoffs, evaluating and piloting AI-native tools rather than just administering the existing stack.</li> <li>Stay hands-on: architect and ship meaningful pieces of the solution yourself (Apex, LWC, SOQL, integ

Senior Lead Go-To-Market Architect

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