Senior Lead, Public Relations

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a> to see how we empower creators to own their own destiny.</em></p></div><p><strong>Job Summary:</strong></p> <p>We're looking for a Senior Public Relations Lead to join Klaviyo's growing Communications team. This is a senior role for a strategic storyteller who can turn complex product and business narratives into compelling, media-ready stories, with a focus on corporate and product communications. You'll be a critical player in building out our AI and agent story for the enterprise and help tell it as we reposition Klaviyo as the autonomous B2C CRM. You'll partner directly with our Head of Communications and work closely with our C-suite, especially our Chief Product Officer, to bring these stories to life in unique and compelling ways that go beyond traditional media.</p> <p> </p> <h4><strong>How You’ll Make a Difference:</strong></h4> <ul> <li><strong>Own PR across corporate and product communications</strong>, aligning media strategy and messaging with company goals, product launches, and business milestones. </li> <li><strong>Drive media engagement </strong>across business, tech, trade and broadcast. Proactively pitch stories, build relationships with media, and secure standout coverage while finding creative, non-traditional ways to tell our story too.</li> <li><strong>Develop executive thought leadership programs</strong>: shape unique points of view, craft messaging and soundbites, grow executive presence on LinkedIn, and secure top-tier speaking and media opportunities for our C-suite - especially our Chief Product Officer but also supporting programs for our CTO, CMO and on occasion co-CEOs and CFO. </li> <li><strong>Own and evolve Klaviyo's agent story:</strong> build a distinctive point of view that sets Klaviyo’s agents apart to help position Klaviyo as a leader in the agent and AI space. </li> <li><strong>Lead data-driven narrative development:</strong> Collaborate with product, marketing, and analytics teams to surface insights from Klaviyo’s platform and turn them into compelling narratives and media angles.</li> <li><strong>Manage PR agencies</strong>: Lead our relationship with our US and European PR agencies </li> <li><strong>Support and train spokespeople</strong>: providing message development, prep, and coaching for interviews, and speaking engagements.</li> <li>You'll also partner cross-functionally - especially with Product Marketing, Investor Relations, Content, Internal Comms - to identify timely, relevant stories and ensure our messaging is consistent, clear, and media-ready.</li> <li>Work closely with the content team on reactive blog posts responding to industry news</li> <li>Use and build AI tools to automate and speed up the team's workflows</li> </ul&