Senior Solution Engineer

<p><em>Applications for this position will be accepted on an ongoing basis.</em></p> <h2>About The Opportunity</h2> <p>Contentful is on a mission to help our customers be successful in the digital first era. As a Senior Solution Engineer you would get to play a critical role in helping our customers realize how Contentful can help them with their digital transformation efforts, no matter their existing digital maturity. </p> <p>Similar to how our customers have varying levels of digital maturity, our Solution Engineers come from a whole host of backgrounds. While we value Solution Engineering experience, we also consider candidates who have front-end and back-end development experience or who have professional services, sales or marketing backgrounds. We lean heavily on our core values to identify the right talent at Contentful as the role of a Solution Engineer is dynamic and multidimensional. </p> <p>Imagine yourself as a co-pilot on sales opportunities. You would work with your Account Executives in lock-step through key phases of the sales cycle including technical discovery, product presentations, collaborative solution design sessions, proofs of concept and more.</p> <p>This is a dynamic role and would allow you to be part of a high-growth company where you can make an impact on sales results, help drive the direction of the Solution Engineering function, work within a truly positive culture, and continue to grow and expand your career. </p> <h2>What To Expect?</h2> <ul> <li>Dive into an immersive onboarding experience that will help you learn the Contentful product, APIs, SDKs, CLI, our partner ecosystem etc.</li> <li>Become a professional Solution Engineer and learn Enterprise presentation frameworks.</li> <li>Learn the Content Management competitive landscape and complementary stack solutions. </li> <li>Create deep relationships within your team and beyond.</li> <li>Make an impact on sales revenue by Co-pilot sales opportunities along with your Account Executives.</li> <li>Seek to understand customer’s short term and long term digital objectives, their current and future technology stack and current challenges reaching their goals leveraging their existing technology stack.</li> <li>Validate and illustrate how Contentful can help the customer with their digital transformation efforts through customized value based product demonstrations and proofs of concept.</li> <li>Assist with the completion of RFIs, RFPs, and Security questionnaires and liaison with other departments to drive finalization.</li> <li>In the customers words, relay product feedback to Product Management, Marketing and Sales. </li> <li>Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful</li> <li>Understand prospects’ project requirements, help prospects validate these requirements against our platform, identify and mitigate technical and business risks</li> <li>Travel onsite with customers when necessary. </li> <li>Work on exciting internal projects that impact how the Solution Engineering team works and grows.</li> <li>Expect strong leadership and a safe environment to be you and grow your career.</li> </ul> <h2>What You Need To Be Successful?</h2> <h4>Required:</h4> <ul> <li>5+ years experience of Solution Engineering experience selling SaaS or related industry experience selling to Marketing & Marketing-adjacent teams</li> <li>Demonstrated proficiency in conveying technical and business knowledge to a mixed audience of business and technical stakeholders</li> <li>E