Product Manager

<h4><strong>Who we are</strong></h4> <p>SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!</p> <h4><strong>Why you want this job</strong></h4> <p>As a Product Manager, you’ll help make getting an eye exam and prescription easier for millions of glasses and contacts wearers. <strong>You’ll own the customer experience for an innovative, app-based vision exam and help shape the product vision, roadmap, and go-to-market strategy</strong>. You’ll work closely with engineering, design, data, legal, and compliance teams to turn big ideas into a simple, seamless experience that makes it easier for customers to get the vision care they need and buy glasses online.</p> <h4><strong>What you’ll do</strong></h4> <div class="s9"> <ul> <li><span class="s5">Plan</span><span class="s5"><span class="Apple-converted-space"> </span>and execute<span class="Apple-converted-space"> </span></span><span class="s5">the</span><span class="s5"><span class="Apple-converted-space"> </span>product roadmap<span class="Apple-converted-space"> </span></span><span class="s5">for regulated prescription technology</span><span class="s5">, aligning</span><span class="s8">initiatives</span><span class="s8"><span class="Apple-converted-space"> </span>with broader company goals and customer needs.</span></li> <li>Lead discovery and validation efforts with customers and end users to ensure solutions address real-world pain points and deliver meaningful outcomes.</li> <li>Understand<span class="Apple-converted-space"> </span><span class="s5">customer needs, motivations, and pain points to create<span class="Apple-converted-space"> </span></span><span class="s5">user interfaces</span><span class="s5"><span class="Apple-converted-space"> </span>that transform</span><span class="s5"><span class="Apple-converted-space"> </span>complex</span><span class="s5"><span class="Apple-converted-space"> </span></span><span class="s5">tasks into simple-to-follow<span class="Apple-converted-space"> </span></span><span class="s5">experiences</span><span class="s5">.</span></li> <li>Lead<span class="Apple-converted-space"> </span><span class="s5">an agile software development team</span><span class="s5"><span class="Apple-converted-space"> </span>and work cross-functionally to drive</span><span class="s5"><span class="Apple-converted-space"> </span>ideas from<span class="Apple-converted-space"> </span></span><span class="s5">inception</span><span class="s5"><span class="Apple-converted-space"> </span>to launch</span><span class="s5">.</span></li> <li>Collaborate with cross-functional teams—including engineering, data science, UX design, marketing, and customer success—to define, build, and launch impactful product experiences.</li> <li>Understand