Senior Product Manager

<h2>About A1M</h2> <p>A1M Solutions is a woman-owned small business driven by the aspiration to provide value to our customers, employees, partners, and community while remaining aligned to our guiding principles of foundational values, deliberate focus, and empathetic connection.</p> <p>A1M’s mission is to preserve and improve government healthcare programs that are lifelines for underserved people in the United States, including people in poverty, elderly people, members of ethnic and racial minorities, immigrants, and refugees. We look for projects with nation-wide impact at the intersection of policy, data, and user experience design.</p> <p>Besides building useful and usable digital services, A1M helps teams improve their agile, user-centered design practices – or helps them get started. Our goal is not just to build sustainable public services, but also to leave our teaming partners and customers more skilled and more confident in the future.</p> <p><strong></strong></p> <h2>Technology Delivery at A1M</h2> <p>A1M Technology Delivery Practice staff meet client and user needs by planning, building, and maintaining solutions that involve programming and scripting. Our practice includes product managers, software engineers, and data analysts. We analyze government client challenges and identify how best to help the client meet their goals, which may involve custom code, low code, and no code approaches.</p> <p>Technology Delivery Practice staff work in cross-functional, cross-organizational teams with designers and policy subject matter experts. We approach challenges with flexibility, patience, thoughtful communication, and solid best practices in agile product management and development. We value high-trust teams.</p> <p><strong></strong></p> <h2>About this Role</h2> <p>As an A1M Senior Product Manager, you work with minimal guidance to carry out product management work with cross-functional teams. You define a compelling vision, generate a clear strategy to achieve it, then work with teams and partners to build out an agile roadmap for delivery. You build relationships across organizational boundaries and treat the contributions from other domains and functions as crucial for product success. Senior PMs do not have formal people management responsibilities, but skills in teaching and coaching are essential.</p> <p><strong></strong></p> <h3><strong>Skills and Responsibilities</strong></h3> <p><strong>Technical capabilities</strong></p> <ul> <li>Lead delivery of complex, large-scale, or multiple products or platforms using agile methods</li> <li>Lead cross-functional teams, serving as a bridge between design, engineering, and policy team members</li> <li>Ensure quality of delivery, including through QA/testing, constructive feedback, and mentorship</li> <li>Define and align stakeholders on product vision, strategy, milestones, metrics, and outcomes</li> <li>Create and maintain product roadmaps and prioritized backlogs that integrate user needs and business needs, using appropriate client tooling such as Confluence, Jira, Github Issues, etc.</li> <li>Use user research, analytics, and feedback to guide product decisions</li> <li>Lead product discovery and validation across multiple user groups, products, or teams</li> <li>Communicate product progress, risks, and successes to stakeholders, team members, and clients</li> </ul> <p><strong></strong></p> <p><strong>Communication and collaboration</strong></p> <ul> <li>Build connections and relationships between people, teams/projects, and A1M and clients in ways that prevent and break down si