Jira Developer
Job Description
<div class="content-intro"><div> <div> </div> <div>At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. </div> <div> </div> <div>Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. </div> <div> </div> <div>Join us to drive positive, lasting change that moves missions and the government forward!</div> <div> </div> </div></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>The work: </strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The Jira Developer designs, builds, and maintains advanced Jira and Jira Service Management solutions, focusing on custom development, automation, and extensibility across Jira Data Center and Jira Cloud. This role emphasizes coding, scripted customization, and system integrations to deliver scalable, high‑performance solutions. </span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Key responsibilities: </span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Develop custom functionality using Groovy (ScriptRunner), Java, and REST API integrations to extend Jira and JSM capabilities. Build and maintain complex automation scripts, post-functions, listeners, validators, and conditions supporting key business workflows. Design, configure, and programmatically manage workflows, transitions, issue types, issue type schemes, screen schemes, field configurations, custom fields, and context management. Integrate Jira and JSM with external systems using REST APIs, JSON payloads, and structured data transformations. Work with Jira Assets (formerly Insight) to build custom object models, automation rules, and integrations across ITSM processes. Write optimized JQL queries, perform bulk operations, and support scripted searches and logic. Develop SQL queries and work with underlying databases to support reporting, troubleshooting, and performance analysis (Jira Data Center). Build advanced solutions that operate consistently across Jira Data Center and Jira Cloud, including migrating or adapting functionality when needed. Troubleshoot and resolve complex issues related to custom scripting, workflow logic, API integrations, and database interactions. Provide documentation for all custom development, technical configurations, and integration patterns. </span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Here's what you need: </strong></span></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience with one or more of the following: Groovy (ScriptRunner), Java, REST API development, JSON, Jira Assets, and SQL/databases.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience with Jira Data Center/Cloud development. </span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience with Jira Assets for custom patterns, workflow, automation, and object modeling.</span&