Knowledge Management & Records Specialist

<div class="content-intro"><div> <div> </div> <div>At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. </div> <div> </div> <div>Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. </div> <div> </div> <div>Join us to drive positive, lasting change that moves missions and the government forward!</div> <div> </div> </div></div><p><strong>The Job:</strong></p> <p>We are seeking an on-site, detail-oriented Knowledge Management & Records Specialist to modernize, govern, and maintain a SharePoint Online environment in the Pentagon. In this mid-level role, you will be the driving force behind restructuring document architecture, automating collaboration processes, and enforcing strict records management and retention standards.</p> <p><strong>Job Responsibilities:</strong></p> <ul> <li>SharePoint Architecture & Data Migration: <ul> <li>Redesign and restructure SharePoint Online sites, document libraries, and metadata frameworks to align with information management standards, improving discoverability and operational efficiency</li> <li>Execute structured data migrations from legacy local file shares or disorganized collaboration spaces into secure, standardized SharePoint architectures</li> <li>Perform rigorous data cleanup, de-duplication, and remediation to ensure compliance and reduce unnecessary data storage footprint</li> </ul> </li> <li>Process Design & Workflow Automation: <ul> <li>Analyze current staff workflows and design streamlined, standardized processes for gathering, reviewing, and publishing official documentation across directorates</li> <li>Build, test, and maintain automated business processes using Power Automate to handle task routing, staffing reviews, and document lifecycle management</li> <li>Apply a sharp eye for process optimization to eliminate administrative bottlenecks unique to military headquarters operations</li> </ul> </li> <li>Records Management & Compliance: <ul> <li>Implement and manage records management policies, retention schedules, and disposition rules in accordance with Army and federal mandates</li> <li>Utilize Microsoft Purview to configure retention labels, sensitivity labels, and automated disposal workflows, ensuring adherence to data governance and security protocols</li> <li>Support periodic audits, data calls, and Freedom of Information Act (FOIA) or Congressional inquiry preparation through organized repository maintenance</li> </ul> </li> <li>Analytics & Reporting: <ul> <li>Develop and maintain Power BI dashboards and analytics reports to monitor SharePoint site health, user adoption, storage utilization, and compliance tracking</li> <li>Present actionable data insights to leadership to drive continuous improvement in information sharing</li> </ul> </li> </ul> <p><strong>Here's What You Need:</strong></p> <ul> <li>3-5 years of professional experience in information management, knowledge management, SharePoint admini