Associate Manager - Academy Program

<h3>Key Responsibilities:</h3> <h4>Program Management & Delivery</h4> <ul> <li>Design, plan, and manage end-to-end learning programs across the organization.</li> <li>Align academy initiatives with business goals and workforce development needs.</li> <li>Coordinate program logistics, including scheduling, enrollment, communications, and delivery support.</li> <li>Manage program calendars and ensure timely execution of cohorts, workshops, and training sessions.</li> </ul> <h4>Curriculum & Content Development</h4> <ul> <li>Lead the development of comprehensive learning curricula for multiple tracks (e.g., departmental curriculum, functional upskilling, leadership etc).</li> <li>Collaborate with subject matter experts (SMEs) to design content that is relevant, engaging, and aligned with desired learning outcomes.</li> <li>Develop or oversee the creation of learning materials including presentations, eLearning modules, handbooks, facilitator guides, and assessments.</li> <li>Ensure content is adaptable for different learning styles and delivery formats (in-person, online, hybrid).</li> </ul> <h4>Stakeholder & Team Collaboration</h4> <ul> <li>Partner with internal teams to identify training needs and learning priorities.</li> <li>Work with Department Heads to audit and ensure quality of learning.</li> <li>Support and coach facilitators and trainers to deliver high-impact learning experiences.</li> </ul> <h4>AI & Digital Capability Programs</h4> <ul> <li>Support the design and rollout of company-wide AI awareness and capability-building programs.</li> <li>Partner with Technology and business stakeholders to translate AI concepts into practical employee learning experiences.</li> <li>Manage AI learning initiatives across the group.</li> <li>Continuously identify opportunities to improve learning delivery through AI-enabled tools and platforms.</li> </ul> <h4>Quality, Measurement & Improvement</h4> <ul> <li>Track program engagement, completion, and performance metrics to evaluate effectiveness.</li> <li>Analyze learner feedback and performance data to refine curriculum and delivery.</li> <li>Maintain program documentation, standards, and best practices for scale and sustainability.</li> <li>Stay current on instructional design trends, adult learning principles, and digital learning innovations</li> </ul> <h3>Qualifications:</h3> <ul> <li>Bachelor’s degree in Education, Learning & Development or a related field.</li> <li>4+ years of experience in learning program management, curriculum development, or corporate training.</li> <li>Demonstrated ability to design, develop, and implement scalable learning programs and content.</li> <li>Strong knowledge of instructional design models and adult learning principles.</li> <li>Proficient in learning platforms, LMS, content authoring and Google suite tools.</li> <li>Excellent communication, stakeholder management, and facilitation skills.</li> <li>Highly organized with a balance of creativity and execution.</li> <li>Proficiency in both Thai & English</li> <li style="font-weight: bold;"><strong>Knowledge in automated script in excel is a plus</strong></li> </ul>