AR Caller
Job Description
<h3><span style="font-family: arial, helvetica, sans-serif;">Summary</span></h3> <p class="western"><span style="font-family: arial, helvetica, sans-serif;"></span></p> <div><span style="font-family: arial, helvetica, sans-serif;">An AR Caller is responsible for following up on unpaid or denied medical insurance claims with US insurance companies to ensure timely reimbursement for healthcare providers. The role involves analyzing claim status, resolving denials, identifying payment issues, and reducing accounts receivable aging.</span></div> <h3><span style="font-family: arial, helvetica, sans-serif;">What you'll do</span></h3> <ul> <li class="western" style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;"></span> <div><span style="font-family: arial, helvetica, sans-serif;">Call US insurance companies to obtain claim status and payment information.</span></div> </li> <li class="western" style="font-family: arial, helvetica, sans-serif;"> <div><span style="font-family: arial, helvetica, sans-serif;">Follow up on outstanding accounts receivable and pending claims.</span></div> </li> <li class="western" style="font-family: arial, helvetica, sans-serif;"> <div><span style="font-family: arial, helvetica, sans-serif;">Investigate denied, rejected, or underpaid claims.</span></div> </li> <li class="western" style="font-family: arial, helvetica, sans-serif;"> <div><span style="font-family: arial, helvetica, sans-serif;">Review Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA).</span></div> </li> <li class="western" style="font-family: arial, helvetica, sans-serif;"> <div><span style="font-family: arial, helvetica, sans-serif;">Document call outcomes and actions taken in billing systems.</span></div> </li> <li class="western" style="font-family: arial, helvetica, sans-serif;"> <div><span style="font-family: arial, helvetica, sans-serif;">Resubmit corrected claims when required.</span></div> </li> <li class="western" style="font-family: arial, helvetica, sans-serif;"> <div><span style="font-family: arial, helvetica, sans-serif;">Escalate unresolved issues to supervisors or clients.</span></div> </li> <li class="western" style="font-family: arial, helvetica, sans-serif;"> <div><span style="font-family: arial, helvetica, sans-serif;">Work on aging reports to reduce outstanding balances.</span></div> </li> <li class="western" style="font-family: arial, helvetica, sans-serif;"> <div><span style="font-family: arial, helvetica, sans-serif;">Meet productivity, quality, and collection targets.</span></div> </li> <li class="western" style="font-family: arial, helvetica, sans-serif;"> <div><span style="font-family: arial, helvetica, sans-serif;">Ensure compliance with HIPAA and client guidelines.</span></div> </li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif;">What you have</span></h3> <ul> <li class="western" style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;"></span> <div><span style="font-family: arial, helvetica, sans-serif;">Any Graduate (preferred)</span></div> </li> <li><span style="font-family: arial, helvetica, sans-serif;">Good Communication</span><span style="font-family: arial, helvetica, sans-serif;"></span></li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif;">Key Per