Team Lead, ADM Operations

<div class="content-intro"><p><span style="text-decoration: underline;"><strong>Who We Are</strong></span></p> <p>Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore.</p></div><h4><span style="text-decoration: underline;"><strong>The Role</strong></span></h4> <p>Addepar has just launched an Alternatives Product offering that gives Addepar clients the option to have their Private Funds data extracted, processed, validated, and ingested directly from Private Fund documents for a more automated end-to-end solution for handling Alternatives on the platform. This white-glove solution combines proprietary machine learning technology that automatically extracts data from Private Funds documents and human-in-loop review to validate any documents that fail to pass confidence and data quality checks.</p> <p>As part of the broader Addepar Data organization, the Alternatives Data Ops team is responsible for the human-in-loop review of Private Funds documents, ensuring clients' Alternatives data is processed, validated, and available in Addepar in a timely manner. This role will include managing a team and reviewing Private Fund statements, modifying data that has been incorrectly extracted by our machine learning models, and reprocessing the data within SLAs. The Alternatives Data Ops team plays a critical role in the success of Addepar's Alternatives offering and requires daily communications with the Alternatives Product Team, Machine Learning Operations, clients, data providers (GPs and Fund Admins), and additional personnel across the organization.</p> <p>Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position.</p> <h4><span style="text-decoration: underline;"><strong>What You'll Do</strong></span></h4> <ul> <li>Lead and manage a team of Analysts & Senior Analysts ensuring effective work allocation, timely delivery.</li> <li>Act as a Subject matter expert & support the team on complex document processing</li> <li>Guide and oversee the team in troubleshooting complex Private Fund statement processing exceptions</li> <li>Perform quality reviews and assist the team in modifying incorrectly extracted data</li> <li>Track and drive key team performance metrics, including SLA compliance, processing accuracy, and throughput.</li> <li>Act as a primary escalation point for operational and data quality issues.</li> <li>Partner with our Machine Learning Operations team to identify and relabel documents for model retraining</li> <li>Engage clients, GPs, or Fund Admins on statement data related inquiries</li> <li>Support the Maintenance Alternatives Data Operations workflow procedures and play-books.</li> <li>Identify opportunities for automation, process optimization, and standardization.</li> <li>Partner with Product and Engineering to implement new processes and tooling features that improve Alternatives Data processing UX and increase operational workflow efficiency.&l