Client Manager
Job Description
<p><strong><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">AffirmedRx</span></span></strong><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)"> is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to </span><span data-ccp-parastyle="Normal (Web)">access</span><span data-ccp-parastyle="Normal (Web)"> and always in the best interest of employers and the lives they </span><span data-ccp-parastyle="Normal (Web)">impact</span><span data-ccp-parastyle="Normal (Web)">. We </span><span data-ccp-parastyle="Normal (Web)">accomplish</span><span data-ccp-parastyle="Normal (Web)"> this by bringing total clarity to business practices, </span><span data-ccp-parastyle="Normal (Web)">leading with</span><span data-ccp-parastyle="Normal (Web)"> clinical approaches, and </span><span data-ccp-parastyle="Normal (Web)">utilizing</span> <span data-ccp-parastyle="Normal (Web)">state-of-the-art</span><span data-ccp-parastyle="Normal (Web)"> technology.</span></span><span data-ccp-props="{"201341983":0,"335557856":16777215,"335559738":300,"335559739":450,"335559740":240}"> </span></p> <p><span data-contrast="none">Join us in improving health care outcomes for all! </span><strong><span data-contrast="none">We promise to do what’s right, always.</span></strong><span data-ccp-props="{"201341983":0,"335557856":16777215,"335559738":300,"335559739":450,"335559740":240}"> </span></p> <p><strong><span data-contrast="none">Position Summary:</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":288}"> </span></p> <p><span data-contrast="none">The Client Manager serves as the primary day-to-day operational contact for assigned employer and health plan clients, ensuring a high level of service and support. Working within a cross-functional account team, this role collaborates closely with internal partners to deliver a seamless client experience. The position manages the operational aspects of client accounts, including benefit administration, plan changes, eligibility updates, implementations, and issue resolution. The Client Manager also provides clear guidance on pharmacy benefit matters and ensures client needs and commitments are effectively communicated and addressed. Additionally, the role identifies opportunities to improve benefit performance, enhance client satisfaction, and support long-term client success.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":288}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">What </span><span data-ccp-parastyle="Normal (Web)">you will</span><span data-ccp-parastyle="Normal (Web)"> do:</span></span></strong><span data-ccp-props="{"201341983":0,"335559738":0,"335559739":0,"335559740":249}"> </span></p> <p><span data-ccp-props="{"201341983":0,"335559738":0,"335559739":0,"335559740":249}"><strong><span data-contrast="none"><span data-ccp-parastyle="Normal (Web)">Client Support and Relationship Coordination</span><span data-ccp-parastyle="Normal (Web)">: </span></span></strong> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469