Revenue Operations Consultant

<p><strong>About Us</strong></p> <p>AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.</p> <p>AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.</p> <p>AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,400 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.</p> <p>Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.<br><br></p> <p><strong>Your Mission: </strong></p> <p>As a Revenue Operations Consultant, you will provide critical deal desk and sales operations coverage during an eight-month maternity leave. Reporting to the Senior Manager of Revenue Operations, you will partner closely with Account Executives to structure commercially sound SaaS agreements and move opportunities efficiently through the deal review and approval process.</p> <p>During the 8-month term, you will serve as a key liaison between Sales, Finance, and Legal, helping resolve commercial and contractual obstacles while ensuring deals align with internal policies. Your broader mission will be to maintain continuity across the Revenue Operations function and identify opportunities to improve the team’s efficiency during the contract period.</p> <h3><strong><br>What You’ll Do:</strong></h3> <ul> <li>Manage day-to-day deal desk coverage, supporting opportunities from initial deal structuring through final review and approval.</li> <li>Partner with Account Executives to develop pricing, packaging, discounting, payment terms, and contract structures that meet customer needs while supporting company objectives.</li> <li>Review non-standard deal terms, identify potential risks, and coordinate the appropriate internal approvals.</li> <li>Work cross-functionally with Sales, Finance, and Legal to resolve commercial and contractual issues that could delay deals.</li> <li>Guide sales representatives through established deal review processes, approval requirements, and contracting procedures.</li> <li>Maintain accurate opportunity, pricing, approval, and contract information within DealHub and the CRM.</li> <li>Provide broader sales operations support as needed, particularly during periods of high deal volume or competing team priorities.</li> <li>Identify process gaps and recommend practical improvements that increase the efficiency and consistency of the Revenue Operations team.<br><br></li> </ul> <h3><strong>Who We’re Looking For:</strong></h3> <ul> <li>Three to five years of experience in Revenue Operations, Sales Operations, Deal Desk, or a closely related function.</li> <li>Hands-on experience supporting B2B SaaS sales processes and recurring-revenue contracts.</li> <li>Experience wor