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Commander Coordinator

Airspace • Remote, US (Central Time or Mountain Time preferred)

Job Description

<div class="content-intro"><h3><span style="font-family: arial, helvetica, sans-serif;"><strong>Company Introduction:</strong></span></h3> <p><span style="font-family: arial, helvetica, sans-serif;"><a href="http://airspace.com"><span style="font-weight: 400;">Airspace</span></a><span style="font-weight: 400;"> is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.</span></span></p> <p><span style="font-weight: 400; font-family: arial, helvetica, sans-serif;">As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors. </span></p> <p><span style="font-family: arial, helvetica, sans-serif;"><span style="font-weight: 400;">Airspace has been rated one of </span><a href="https://www.forbes.com/lists/americas-best-startup-employers/?sh=430441b22ad7">America’s best Startup Employers</a><span style="font-weight: 400;"> and listed as one of </span><a href="https://www.cnbc.com/2022/05/17/airspace-disruptor-50.html"><span style="font-weight: 400;">CNBC’s Disruptor 50</span></a><span style="font-weight: 400;"> companies. </span><span style="font-weight: 400;">Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has</span><a href="https://www.cnbc.com/2022/05/25/early-tesla-investor-leads-70-million-investment-in-airspace.html"><span style="font-weight: 400;"> raised more than $140m. </span></a></span></p> <p><span style="font-weight: 400; font-family: arial, helvetica, sans-serif;">The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics. </span></p> <p> </p></div><h3><strong>Own Driver Engagement in Your Region </strong></h3> <p>The Commander Coordinator is the person who makes sure Airspace’s driver network in a region runs well day to day. Where the Regional Network Manager owns the complete supply picture for the region — strategy, agent partners, and escalation — the Commander Coordinator owns the direct, ongoing relationship with every Commander and Copilot driver in that region: keeping Tier 1 drivers engaged, Tier 2 drivers progressing, and Tier 3 drivers identified and resolved before they affect service.</p> <p>This is a support role to the Regional Network Manager, not a standalone strategy seat. You are the direct line to drivers — the person they know, trust, and call — and the person your Regional NM depends on to know the true state of the driver pool in the region at any given time. </p> <p>Like agent support, driver support is a tiered model — attention scales with where a driver sits in the network rather than spreading evenly across the whole population. Tier 1 drivers get high-touch, relationship-driven attention. Tier 2 gets consistent, standard engagement and onboarding

Job Reference ID: CF-146779 • Posted on CloudFrame Job Scanner