Behavioral Health Care Manager / Program Manager - Enhanced Care Management

<div class="content-intro"><p>Akido builds AI-powered doctors<strong>.</strong> Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.</p> <p>Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving <a href="https://www.fastcompany.com/91231274/how-one-la-doctor-is-using-ai-to-help-homeless-communities-get-medical-care">unhoused communities</a> in Los Angeles to <a href="https://www.wsj.com/articles/the-ai-doctor-will-see-new-york-ride-share-drivers-now-5ba53e6c?mod=Searchresults_pos1&page=1">ride-share drivers</a> in New York.</p> <p>Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. <a href="https://www.businesswire.com/news/home/20250515102298/en/Akido-Raises-%2460-Million-Series-B-to-Expand-Reach-of-ScopeAI-its-Breakthrough-Health-Artificial-Intelligence">Read more about Akido’s $60M Series B</a>. More info at <a href="http://Akidolabs.com">Akidolabs.com</a>.</p></div><div id="root"> <div class="root"> <div class="grid w-full overflow-hidden print:!h-auto print:overflow-visible print:block"> <div class="flex min-h-0 min-w-0 w-full overflow-x-clip relative overflow-y-clip print:!overflow-visible"> <p><strong>The Opportunity</strong></p> <p>At Akido Care, we are redefining healthcare for underserved communities by addressing the needs of populations with complex medical and social challenges. As part of our ECM team in the Inland Empire, you'll be at the forefront of this mission, providing compassionate, impactful care.</p> <p>We are hiring for two versions of this role, and this posting covers both. Which one fits depends on the experience you bring.</p> <ol> <li><strong>Behavioral Health Care Manager.</strong> You will serve as the team's behavioral health resource—contributing to care planning, providing direct patient support, and ensuring that patients in crisis or with unmet behavioral health needs are connected to the right level of care.</li> <li><strong>Behavioral Health Care Manager & Program Manager. </strong>In addition to serving as the team's behavioral health resource, you will supervise an interdisciplinary team of case managers, including but not limited to: a Registered Nurse, Care Coordinator, and Community Health Worker. This version carries a higher salary.</li> </ol> <p>This is a hybrid role based in the Inland Empire, with regular in-person presence at our Pomona and Rancho Cucamonga clinics, community outreach in the field, and occasional travel to LA. Local candidates strongly preferred.</p> <p>The minimum education requirement for both versions of this role is an MSW or MFT, with a California licensure (LCSW/LMFT) preferred. You will also need to reside locally to the region served.</p> <p><strong>What you'll do — Behavioral Health Care Manager</strong></p> <ul> <li>Maintain a personal caseload of patients with behavioral health needs and deliver high quality care to patients.</li> <li>Conduct behavioral health screenings and assessments to inform individualized care plans, developed in partnership with the patient and the interdisciplinary team.</li> <li>Serve as the team's go-to resource for behavioral health questions, warm handoffs, and crisis response protocols—ensuring that patients presenting with suicidality, acute mental health concerns, or SUD crises a