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Account Manager, English Speaking -Europe (Cairo-based)

Agoda • Cairo, Egypt

Job Description

<div class="content-intro"><p></p> <p><strong>About Agoda</strong></p> <p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. </p> <p> </p> <p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p> <p> </p> <p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p></div><p><strong>Get To Know Our Team</strong></p> <p>The Supply department is the B2B division within Agoda that connects with our external partners to ensure the supply of accommodations, flights, and activities. Within Supply, our account management teams work directly with hotel partners to drive mutual growth, strengthen relationships, and ensure Agoda remains the platform of choice for our supply partners across the region.</p> <p><strong>The Opportunity:</strong></p> <p>As an <strong>Account Manager</strong> your key objective is to grow the coverage and quality of Agoda’s supply network by remotely managing a portfolio of hotel partners in the mid-tail segment. You will be responsible for maximizing partner engagement, driving portfolio performance, and improving supply metrics through digital-first account management at scale.</p> <p><strong>In this role, you’ll get to:</strong></p> <ul> <li>Own and manage a portfolio of 75–100 hotels within the mid-tail segment.</li> <li>Build and maintain strong partner relationships remotely via calls, emails, and virtual meetings.</li> <li>Drive improvements in key supply metrics (SHS, DS, Pvar, AV) by analyzing performance and recommending solutions.</li> <li>Activate Agoda products and promotions for partners, track deal performance, and ensure outcomes are documented.</li> <li>Use Agoda’s digital tools (Avaya, HubSpot, SHS/DS Playbooks) for outreach, logging, and reporting.</li> <li>Ensure at least 90% portfolio coverage each quarter, prioritizing underperforming properties for higher impact.</li> <li>Participate in training to stay updated on new tools, processes, and best practices.</li> <li>Act as a point of contact for partner escalations within your assigned portfolio.</li> </ul> <p><strong>What you’ll need to succeed:</strong></p> <ul> <li>Minimum 4 years’ experience in account management, business development, or supply/e-commerce role.</li> <li>Strong relationship management and negotiation skills, with proven success in B2B engagement.</li> <li>Analytical mindset, with experience using data to drive decisions and performance outcomes.</li> <li>Comfort with digital-first work (remote portfolio management, call systems, CRM tools).</li> <li>Self-driven, organized, and able to manage a large portfolio independently.</li> <li>Strong communication skills, capable of holding multiple meaningful partner conversations daily.</li> <li>Ability to adapt quickly to evolving workflows, tools, and business priorities.</li> </ul> <p> </p><div class="content-conclusion"><p> </p> <h4> </h4> <h4>&

Job Reference ID: CF-147093 • Posted on CloudFrame Job Scanner