Technical Business Analyst

<div class="content-intro"><div style="background-color: #ffc4c0; color: #000000; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; padding: 16px 20px; border-radius: 6px; margin: 15px auto 15px 0; line-height: 1.5; font-size: 14px; text-align: left; max-width: 100%;"><strong>Recruitment Fraud Alert:</strong> We are aware of individuals impersonating A.J. Boggs employees and contacting job seekers from unauthorized email domains. Legitimate A.J. Boggs recruiting communications will not originate from <code style="background-color: rgba(0,0,0,0.06); padding: 2px 4px; border-radius: 4px; font-family: monospace;">ajboggs.help</code> or personal email accounts such as Outlook, Gmail, or Yahoo.</div></div><p>The <strong>Technical Business Analyst </strong>is responsible for supporting the implementation of technical IT solutions for the Michigan Judicial Information Services MiFile team. The Tech BA will identify and analyze customer business requirements, assess the effective use of technology, and make recommendations regarding process solutions <strong>to migrate documents from local document management systems (DMS) to the MiFILE DMS.</strong> They will identify core business needs, document concepts of operation, and create story maps, briefings, user stories, & business rules. The Tech BA will construct workflow diagrams, create as-is and future-state process maps, and provide gap analysis as needed in an Agile environment. <strong>This position primarily supports the Michigan’s statewide electronic filing initiative for trial courts (MiFILE). </strong></p> <p><strong>Essential duties and responsibilities include but are not limited to the following:</strong></p> <ul> <li>Collaborate and consult with Michigan courts and other stakeholders to gain an understanding of current processes, needs, and challenges.</li> <li>Serve as a primary point of contact for development and lead project/implementation engagements in an agile environment.</li> <li>Condense complex business processes into clear and actionable user stores with acceptance</li> <li>Document workflow processes and user stories using standard flowcharting tools and</li> <li>Facilitate requirements elicitation using interviews, requirements meetings, surveys, document analysis, site visits, use case and workflow analysis.</li> <li>Act as a liaison between external and internal stakeholders and development staff in the analysis, design, configuration, testing, and maintenance of systems to ensure optimal operational</li> <li>Translate business requirements into functional requirements</li> <li>Responsible for the implementation and support of applications and integration components to address business and technical requirements.</li> <li>Evaluate business and technical needs and develop configurations/strategies to support these</li> <li>Maintain a variety of quality assurance and quality control activities: <ul> <li>Perform analysis, setup, testing, and validation for multiple projects while ensuring a high level of service.</li> <li>Test and troubleshoot final system</li> </ul> </li> <li>Maintain key project documents, dashboards, status reports, issue and resolution logs, and change control documents.</li> <li>Provide client support during and after the implementation</li> <li>Perform various analysis duties, ad-hoc reporting, and research to support day-to-day operational and strategic management decisions.</li> <li>Contributes to the development of project plans and leads smaller scope</li> </ul> <p><strong>Education:</strong></p> <p>Bachelor’s