Service Delivery Manager

<div class="content-intro"><div> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span data-olk-copy-source="MessageBody">Want to be a part of </span>Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?</span></p> </div> <div> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span data-olk-copy-source="MessageBody">AirTrunk is a </span>hyperscale data centre company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering the digital infrastructure that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…</span></p> </div> <div> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Come join the A-Team at AirTrunk, where the cloud meets the ground.</span></p> </div> <p> </p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: rgb(224, 62, 45);"><strong>***Please note: This is not an IT related role. ****</strong></span></p> <h1><span style="color: rgb(53, 152, 219);"><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">A Snapshot</span></strong></span></h1> <p><span style="font-size: 12pt;">^{<span style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">As the Service Delivery Manager based in Johor Bahru, you will report to the Senior Director, Service Delivery - APJ, and collaborate closely with the broader Operations team, making your mark in several ways:</span></span>}</span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">You will be the main point of contact for AirTrunk’s large cloud Customers. </span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">You will be the key in supporting our Customers throughout the entire journey – from fit-out through to go-live (RFS) and onboarding – within our hyperscale data centres.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">You will provide a variety of comprehensive Project Management, Customer engagement, reporting and administrative services to ensure Customer requirements are met with the highest level of satisfaction.</span></li> </ul> <h1><span style="color: rgb(53, 152, 219);"><strong><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Your Day to Day</span></strong></span></h1> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">As the Service Delivery Manager, your daily responsibilities will include, but not limited to, the following key tasks, along with tackling a variety of other exciting challenges:</span></p> <ul>