Manager, Sales Operations

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">At Alamar, we are passionate about enabling our customers to make scientific discoveries that translate into clinical outcomes and benefit patients. Our team is growing quickly as we develop innovative approaches to measure critical protein biomarkers from liquid samples that can enable the earliest possible detection of disease. We believe the next frontier in biology is enabled by measuring proteins at higher sensitivity in highly multiplexed assays at the push of a button, which is something only Alamar can do. As we build our team, we seek collaborative, driven, intellectually curious people committed to solving complex challenges. Our culture rewards accountability and cross functional teamwork because we believe this enables the kind of breakthrough thinking that will accelerate our mission.</span></p></div><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">This role owns execution across the core sales operations disciplines including, territory and comp administration, forecasting process support, KPI reporting, Salesforce enhancement coordination and revenue operations. </span><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">This is a hands-on execution role, turning strategic decisions and roadmaps into clean, reliable, repeatable operational execution. This is a remote role. </span></p> <h2><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Responsibilities</strong></span></h2> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Territory, Quota & Compensation Administration</strong></span></h3> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Execute territory carve builds and scenario modeling from approved criteria and data sources</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Field and resolve rep-level compensation questions and disputes; escalate plan design questions or exceptions affecting take-home pay</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Maintain plan documentation and quota records as the single source of truth</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Salesforce Enhancement Coordination & CRM Data Governance</strong></span></h3> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Scope and prioritize smaller-scale Salesforce enhancement requests from sales and commercial teams; write clear requirements for development</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Test and roll out approved changes to the sales team, including training and adoption follow-up</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Own ongoing CRM data hygiene: deduplication, account/entity mapping, and pipeline data integrity monitoring</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-famil