Senior Account Manager
Job Description
<p><a href="https://www.pointcentral.com/">PointCentral</a> is the leading smart property technology platform for residential rental communities — powering access, security, and automation across multifamily, single-family, build-to-rent, and short-term rental properties nationwide. We're a subsidiary of <a href="https://alarm.com/">Alarm.com</a>, which gives us the stability and infrastructure of a public company with the speed and ambition of a product-led startup.</p> <p></p> <div><span class="___1cs5bdp f1w7gpdv f5p0z4x">We're</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">hiring</span> <span class="___xxxjie0 f1w7gpdv f1gqqdtu">a</span> <span class="___xxxjie0 f1w7gpdv f1gqqdtu">Senior</span> <span class="___xxxjie0 f1w7gpdv f1gqqdtu">Account</span> <span class="___xxxjie0 f1w7gpdv f1gqqdtu">Manager</span> to accelerate revenue growth across PointCentral's account portfolio. This role will own expansion within assigned accounts and is expected to spend significant time with customers and Service Providers to strengthen relationships, identify growth opportunities, improve selling execution, and drive consistent revenue outcomes. The Senior Account Manager also coordinates structured support for revenue-impacting customer and partner issues through prioritization, routing, escalation, and follow-through, while ensuring customers <span class="___1cs5bdp f1w7gpdv f5p0z4x">and</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">Service</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">Providers</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">are</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">aligned,</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">enabled,</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">and</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">positioned</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">for</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">success.</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">This</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">role</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">partners</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">closely</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">with</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">Account</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">Executives</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">on</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">strategic</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">opportunities</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">where</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">additional</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">support</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">is</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">required</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">and</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">serves</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">as</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">a</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">key</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">resource</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">in</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">driving</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">long-term</span> <span class="___1cs5bdp f1w7gpdv f5p0z4x">account</span> <span class="___xxxjie0 f1w7gpdv f1gqqdtu">growth</span> <span class="___xxxjie0 f1w7gpdv f1gqqdtu">and</s