Solutions Engineer - Portuguese Speaker
Job Description
<div class="content-intro"><div><span id="m_8220454926977230902gmail-docs-internal-guid-9a9f34f4-7fff-014a-c97c-98ca90610a47">Algolia is the retrieval intelligence layer that turns intent into trusted, decision-grade outcomes. Powering more than 1.7 trillion queries a year for over 18,000 customers with millisecond latency and 99.999% reliability, we are the recognized leader for Search and Product Discovery by top industry analyst firms. The Algolia platform turns a company's products, content, and business rules into data that humans, applications and AI agents can act upon. The result is trusted customer experiences with stronger conversions for measurable business impact.</span></div> <div> </div></div><p>The Solutions Engineer is a critical part of the go-to-market team, working closely with the sales and solutions organizations, playing a major role in the revenue attainment of the company and the adoption and best practices of our customers.</p> <p>The Algolia Solutions Engineer is responsible for delivering the technical win and product fit on opportunities and accounts. They lead the technical pre-sales relationship, work closely with Account Executives, demonstrate the product and architecture, overcome objections, and offer creative and consultative solutions.</p> <p>The Algolia Solution Engineer is both a highly technical product expert and a skilled relationship builder. They are comfortable showing an engaging communications experience to a CTO or developing a prototype with the API in communication with customer software engineers. </p> <p>The ideal candidate gets excited talking to engineers, product managers, and CTOs, and also knows how to distill technical concepts to business value for all types of buyers.</p> <p>The SE also is an important advocate for customer interests towards product development interfacing with R&D, creating compelling technical content, enabling other groups, and working on cross-company initiatives.</p> <p>Our priorities are determined by a single question: what will help our customers be more successful with Algolia?</p> <p>YOUR ROLE WILL CONSIST OF:</p> <ul> <li>Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions</li> <li>Understand customer goals and how Algolia’s solution can address those needs.</li> <li>Assist in the Sales process including technical discovery, technical demo, Proof of Concept (POC), RFP responses.</li> <li>Leverage the tools, frameworks, and partners of the Algolia ecosystem to validate technical and functional fit. </li> <li>Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams</li> <li>Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world</li> <li>Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process in order to ensure highly successful onboarding</li> </ul> <p>YOU MIGHT BE A FIT IF YOU HAVE:</p> <ul> <li>2+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space</li> <li>Bilingual fluency in Portuguese (Spanish: nice to have skill set) </li> <li>Previous software development experience in one or more of the following areas: </li> <ul> <li>Front End: JavaScript, TypeScript, React</li> <li>Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C</li> <li>Experience with data formats and data transformation</li> </ul> <li>Great oral and written communication s