Senior Technical Partner Manager

<h2>Alloy is where you belong!</h2> <p>Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world's leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.<br><br>Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of <a href="https://www.inc.com/profile/alloy_ny" target="_blank">Inc. Magazine’s Best Workplaces</a>, <a href="https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers&sh=55c076453c61" target="_blank">Forbes America’s Best Startup Employers</a>, <a href="https://www.americanbanker.com/list/best-places-to-work-in-fintech-2022" target="_blank">Best Fintech to Work for by American Banker</a>, year after year.<br><br>Check out our investors and read more about us <a href="https://www.alloy.com/about" target="_blank">here</a>.</p> <h2>About the team</h2> <p>Alloy is a leading provider of digital identity management, helping innovative FinTech companies and banks manage KYC, AML, and other components of client onboarding. Our single API enables clients to access 50+ third-party data sources in real time to improve decision-making and streamline client experiences.</p> <p>As Alloy grows, we’re scaling our Channel Technical Solutions team to deliver strategic technical partnership at every stage of the client lifecycle. This role is for a Senior Technical Success Manager focused on Partnerships – someone who can own the technical relationship with Alloy’s key integration partners, scope and solution technical use cases, and act as a proactive partner ensuring joint clients adopt and optimize Alloy through those partnerships.</p> <p>Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.</p> <h2><strong>What you'll be doing</strong></h2> <p>As a Senior Technical Success Manager for partners, you will be a proactive, strategic technical partner for clients, bridging the gap between Alloy’s technical depth and client outcomes. You’ll collaborate closely with Partnership Account Managers (PAMs), Product, and Engineering to ensure clients maximize the long-term value of Alloy.</p> <p>Key responsibilities include:</p> <ul> <li><strong>Partner Enablement & Technical Advisory</strong> – Serve as the primary technical resource for Alloy partners, enabling them to independently implement, support, and optimize Alloy solutions through training, guidance, documentation, and ongoing technical consultation.</li> <li><strong>Partner Implementation Strategy</strong> – Partner with Implementation Managers and partner teams to design and execute complex partner-led implementations, providing architectural guidance, identifying reusable patterns, and reducing implementation complexity over time.</li> <li><strong>Program Scalability & Standardization</strong> – Identify opportunities to standardize recurring implementation and support motions, transforming bespoke partner requirements into repeatable frameworks, best practices, and scalable operating models.</li> <li><strong>Technical Partnership Management</strong> – Maintain strong relationships with strategic partners, proactively identifying technical risks, adoption opportunities, and areas for deeper alignment with Alloy's product roadmap and implementation best practices.</li> <li><strong>Imp