Continuous Improvement Specialist
Job Description
<div class="content-intro"><p>We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.</p> <p>As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.</p> <p>When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.</p></div><h1>Continuous Improvement Specialist</h1> <p class="isSelectedEnd">The Continuous Improvement Specialist is responsible for driving the ongoing enhancement of processes, products, and services to improve quality, efficiency, cost, and overall operational performance. This role identifies high-impact improvement opportunities, establishes appropriate Key Performance Indicators (KPIs), and develops performance dashboards that provide clear visibility into operational results.</p> <p class="isSelectedEnd">The specialist will establish and maintain a transparent view of priorities, performance status, improvement plans, and key initiatives, ensuring that stakeholders have a common understanding of objectives and progress. The role will help the organization consistently deliver products on schedule, within budget, and to required quality standards.</p> <h2>Your Challenges</h2> <ul data-spread="true"> <li>Lead the development and strategic alignment of the site's performance management system, establishing a clear connection between outcome-based KPIs and actionable monitoring measures.</li> <li>Convert operational objectives and production requirements into targeted continuous improvement initiatives while ensuring alignment with the site's overall production strategy and priorities.</li> <li>Create and maintain a centralized and reliable source of KPI information, including standardized KPI definitions and documentation to promote data accuracy, consistency, and transparency.</li> <li>Lead initiatives that standardize KPI definitions, measurement methods, reporting practices, and performance management processes across production areas.</li> </ul> <h3>Deploy and Improve the Performance Management System</h3> <ul data-spread="true"> <li>Manage the implementation of new KPIs, reporting tools, and performance dashboards across multiple levels of management, ensuring effective adoption and consistent use.</li> <li>Establish a structured performance governance model, including defined review processes, responsibilities, and Terms of Reference, to support accountability and effective decision-making.</li> <li>Promote a continuous improvement culture focused on practical, incremental changes that produce sustainable results rather than relying solely on large-scale transformations.</li> <li>Analyze day-to-day processes and workflows to identify opportunities to reduce waste, inefficiencies, errors, delays, and unnecessary complexity.</li> <li>Apply continuous improvement methodologies such as Kaizen and the PDCA cycle to plan, implement, measure, evaluate, and refine process improvements.</li> <li>Oversee the development and delivery of visual performance dashboards designed to support daily, weekly, and monthly business reviews at various levels of management.</li> <li>Lead the automation and ongoing optimizati