Operations Manager, ALUSB

<h3><strong>ABOUT ALU</strong></h3> <p>At the African Leadership University (ALU), we're more than just an institution—we're a catalyst for transformation. Our mission is to develop a new generation of ethical and entrepreneurial leaders who will shape Africa's future. Through our innovative curriculum, focus on experiential learning, and vibrant pan-African community, we empower students to become changemakers, problem-solvers, and innovators. At ALU, we're not just teaching; we're nurturing the leaders who will drive Africa's progress and prosperity in the 21st century</p> <p><em>We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights and safeguarding responsibilities.</em></p> <h3><strong>ABOUT THE TEAM</strong></h3> <p>The Operations Team at ALU School of Business (ALUSB) is the backbone of our educational excellence, ensuring that our programs and events run seamlessly. We are a dynamic and collaborative group, committed to creating an engaging and supportive learning environment for our students. Our culture is defined by innovation, efficiency, and a relentless pursuit of operational excellence. Together, we’ve successfully launched and managed multiple postgraduate programs, donor-funded fellowships, and bespoke corporate initiatives, consistently delivering high-quality experiences that align with ALU’s mission and values.</p> <h3><strong>ABOUT THE ROLE</strong></h3> <p>The Operations Manager is responsible for the effective operational delivery of ALU School of Business programmes and initiatives, including the EMBA, postgraduate programmes, Executive Education, and special initiatives such as the Public Sector Fellowship (PSF). The role ensures programmes, intensive weeks, events, and other activities are planned and delivered efficiently, on time, and to agreed quality and financial standards. Working closely with academic, finance, procurement, marketing, partnerships, campus operations, and other relevant teams, the Operations Manager coordinates resources, logistics, budgets, vendors, systems, and programme requirements to enable seamless delivery. The role drives operational consistency, continuous improvement, learner satisfaction, and efficient resource utilisation, while supporting the School's growth and long-term operational sustainability.</p> <h3><strong>ROLE RESPONSIBILITIES</strong></h3> <h4>Programme Operations Management</h4> <ul> <li>Lead the day-to-day operations and logistics of the EMBA, Executive Education, postgraduate programmes, and assigned special initiatives.</li> <li>Develop and maintain operational plans, schedules, timelines and delivery requirements, ensuring programmes are delivered efficiently, on time and to agreed quality standards.</li> <li>Collaborate with the Academic Team to coordinate faculty logistics, class schedules, intensive arrangements, expert engagements, company visits, online delivery and other academic activities.</li> <li>Coordinate cross-functional teams and stakeholders to ensure effective communication, alignment and execution across programme activities.</li> <li>Track programme deliverables, risks, dependencies and action items, escalating issues and supporting timely resolution.</li> </ul> <h4>Financial Management</h4> <ul> <li>Develop and manage budgets for assigned programmes, activities and initiatives, ensuring effective resource allocation, cost optimisation and financial sustainability while safeguarding programme quality.</li> <li>Monitor expenditure against approved budgets, analyse variances, coordinate reconciliations and support timely vendor payments.</li> <li>Coordinate