Student Success Lead

<h2>ABOUT ALU</h2> <p>At the African Leadership University (ALU), we're more than just an institution—we're a catalyst for transformation. Our mission is to develop a new generation of ethical and entrepreneurial leaders who will shape Africa's future. Through our innovative curriculum, focus on experiential learning, and vibrant pan-African community, we empower students to become changemakers, problem-solvers, and innovators. At ALU, we're not just teaching; we're nurturing the leaders who will drive Africa's progress and prosperity in the 21st century.</p> <p><em data-stringify-type="italic">We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.</em></p> <h3>HOW WE WORK</h3> <p>The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.</p> <p><em>The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.</em><strong> </strong></p> <p><strong>ABOUT THE ROLE</strong></p> <p>The Academic Student Success Lead is responsible for implementing a high-quality student experience and student outcomes in all student success functions for ALU-Rwanda. This role is focused on competencies that are integral to student success in the ALU-Rwanda programs, which include language skills (writing and speaking), technical skills, research skills, and the like.</p> <h2><strong>Key responsibilities</strong></h2> <ol> <li><strong> Strategic Planning and Vision:</strong></li> </ol> <ul> <li>Implement a comprehensive student success plan that involves setting goals, identifying key performance indicators (KPIs), and outlining strategies to improve student retention, graduation rates, and overall well-being.</li> <li>Align student success initiatives with the institution's mission and strategic plan to ensure that efforts are focused on achieving the overall goals of ALU-Rwanda.</li> <li>Research and stay informed about best practices in student success.</li> </ul> <ol> <li><strong> Data Analysis and Assessment:</strong></li> </ol> <ul> <li>Collect and analyse data on student demographics, academic performance, progression classification, and engagement to identify trends, patterns, and barriers to student success.</li> <li>Regularly review the Student Success Dashboard in Salesforce to ensure data remain accurate and up to date for stakeholder decision-making.</li> <li>Use data and evidence to inform decision-making and programme development, ensuring interventions and support services are targeted, timely, and effective.</li> <li>Monitor and evaluate the effectiveness and impact of student success initiatives (i.e. workshops, office hours, …) to inform continuous improvement.</li> </ul> <ol> <li><strong> Collaboration and Communication:</strong></li> </ol> <ul> <li>Build strong relationships with faculty, staff, and students to foster a collaborative environment where everyone is working together to support student success.</li> <li>Communicate effectively with stakeholders by