Partner Success Manager

<h2><strong>About ALX Africa</strong></h2> <p>ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. <strong>By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.</strong></p> <p>With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.</p> <p><strong>We achieve this by:</strong></p> <ul> <li>Providing young professionals with access to the most in-demand tech skills that will power the future.</li> <li>Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.</li> <li>Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey. </li> </ul> <p><strong>Our impact thus far:</strong></p> <ul> <li><strong>347k+ </strong>graduates since 2020</li> <li><strong>257k </strong>youth in work</li> <li><strong>31k</strong> youth starting own ventures</li> <li><strong>60k </strong>youth in jobs created by entrepreneurs</li> </ul> <p> Visit our website <a href="http://www.alxafrica.com"><strong>www.alxafrica.com</strong></a> to learn more about our digital revolution.<br><br></p> <h2><strong>Partner Success Manager</strong></h2> <p><strong>Reports to:</strong> Regional General Manager</p> <p><strong>Location:</strong> South Africa</p> <p><strong>Employment:</strong> 10-month contract | 1 October 2026 – 31 July 2027</p> <h2><strong>Role Summary</strong></h2> <p>The Partner Success Manager is responsible for the successful execution of partner agreements from signature through to completion.</p> <p>This role owns the partner relationship while, critically, ensuring that everything agreed is translated into a clear delivery plan and executed to a high standard. The role will coordinate delivery across internal teams and external stakeholders, manage timelines and deliverables, track performance against agreed outcomes, and ensure partners receive consistent communication and reporting throughout the engagement.</p> <p>This is an execution-heavy role: own the agreement, drive the delivery, manage the partner and ensure the outcomes are delivered.</p> <p>Manage a portfolio of 1–3 partner relationships, depending on the size, complexity and strategic importance of each initiative. Larger, more complex partnerships will require deeper day-to-day programme management and stakeholder coordination, while smaller initiatives may allow the role to manage a broader portfolio.</p> <p>The role will manage partnerships focused on talent and entrepreneurship outcomes, ensuring that participants move successfully through the agreed customer journey and that the partnership delivers measurable economic outcomes.</p> <h2><strong>Typica