Field Service Technician
Job Description
<p><span data-contrast="auto">For over 30 years, AMAROK has been the nation’s leading provider of highly advanced perimeter security solutions, protecting over 9,000 commercial and industrial properties. Our multi-layered security system relentlessly stops would-be thieves where The Electric Guard Dog™ starts.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">Now is the perfect time to grow your career by joining our expanding Field Operations team! As a Field Service Technician, you will play a critical role in delivering top-tier service to our customers by providing expert preventive maintenance, repairs, and system upgrades. This position </span><strong><span data-contrast="auto">requires</span></strong> <strong><span data-contrast="auto">Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles</span></strong><span data-contrast="auto">, ensuring the security and functionality of our systems nationwide.</span><span data-ccp-props="{}"> </span></p> <p><strong>Approximate Year End Earnings: </strong>$65,000 – $85,000 (inclusive of base pay and average overtime). Hourly compensation range is $27.00 – $31.00 per hour determined by experience, skill set, travel requirements, and geographical location. </p> <p><strong><span data-contrast="auto">Key Responsibilities</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li><span data-contrast="auto">Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Track and submit expense reports in compliance with company policies.</span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="auto">Requirements & Qualifications</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li><strong><span data-contrast="auto">Must be available to</span></strong> <strong><span data-contrast="auto">travel Monday–Friday weekly</span>